Services

Quality Control

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We partner with our clients to analyze, design, and execute solutions that minimizes the loss of corporate advances; improving FHA & VA claims as well as GSEs to reduce post-default operating expenses and increase your claim recovery.

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In order to ensure we maintain accuracy, our QC team will conduct a pre-claim submission review on 100% of all claims submissions.  We track, monitor, and train our staff on exceptions, ensuring we continually meet our APPROACH to our quality standards.

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Our leadership team will then review a random sampling each month based on a systematic approach and exception based reporting identifying a group of loans based on volume and system identifiers of potential risks.

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The remediation is reviewed by senior management and submitted to our compliance group for 2nd level auditing to ensure corrective action is taken.  Streamlined process improvements, policy and procedure updates,  technology enhancements, training, and oversight are put in place to ensure remediation.